About Us
Welcome to Get Marines. We are an online marine and boating supply store based in Indonesia, serving customers in Indonesia as well as select international markets.
Through getmarines.com, we provide a comprehensive range of professional marine and vessel equipment, including GPS systems, radars, autopilots, transducers, AIS systems, cameras, marine monitors, instruments, outboards, marine electrical systems, air conditioning pumps, anchor windlasses, engine maintenance supplies, battery chargers, life rafts, marine generators, transmissions, clamp meters, fishfinders, and sonar modules.
Our primary international markets include the United States, the United Kingdom, Canada, Australia, and Germany. All orders are subject to product availability, shipping feasibility, and compliance with the applicable regulations of the destination country.
Who We Are
Get Marines is a premier online retail destination providing top-tier boating and marine equipment across essential categories, including Navigation & Communication, Electronics & Monitoring, Propulsion & Engine Maintenance, and Electrical & Power Systems. Operating as a dedicated e-commerce store, we deliver prompt and reliable customer support primarily online via email, phone, and WhatsApp.
We are fully committed to absolute transparency. Prior to checkout, we ensure customers have access to precise product descriptions, clear pricing, transparent shipping terms, return policies, secure payment details, warranty information, and a seamless ordering process.
Our Business Model
Get Marines operates as a specialized online retailer for boating and marine equipment. Please note that product availability, fulfillment methods, shipping services, and estimated delivery times may vary based on product specifications, destination, supplier inventory, package dimensions, and courier-specific terms.
Orders placed through getmarines.com are processed by our team. Depending on product availability and shipping logistics, orders may be dispatched directly from our facility in Indonesia or via our authorized suppliers and fulfillment partners. Regardless of the shipping origin, Get Marines retains full responsibility for customer communication, order-related support, shipment tracking assistance, return guidance, and comprehensive after-sales service.
What We Offer
Our product selection covers categories of marine and vessel equipment, such as:
1. Navigation & Communication
– GPS & Radars
– Autopilots
– AIS Systems
– Marine Instruments
2. Electronics & Monitoring
– Fishfinders & Sounder/Sonar Modules
– Marine Monitors & Cameras
– Transducers
– Clamp Meters
3. Propulsion & Engine Maintenance
– Outboards
– Marine Engine Maintenance
– Transmissions
4. Electrical & Power Systems
– Marine Electrical
– Marine Generators
– Marine Battery Chargers
5. Deck, Anchoring & Comfort
– Anchor Windlasses
– Marine Air Conditioning Pumps
Product availability may change from time to time. Customers should review the product page, price, availability status, shipping information, and checkout total before placing an order.
Our Commitment to Transparency
We understand that purchasing marine and vessel equipment is a significant decision, especially for products that are large, heavy, or have specific technical requirements. Therefore, we strive to ensure that key information is easily accessible prior to checkout.
We provide:
– Clear product names, descriptions, specifications, prices, and availability information
– Prices displayed in United States Dollar (USD), unless otherwise stated
– Shipping costs and delivery estimates shown before payment is completed
– Return and refund conditions available before purchase
– Payment information displayed during checkout
– Warranty information where applicable
– Accessible customer support by email, phone, and WhatsApp
Ordering and Checkout
Customers can browse products, add available items to the cart, review order details, enter shipping information, and complete payment through our secure checkout.
Before placing an order, customers can review product pricing, selected quantity, shipping charges, taxes or additional charges where applicable, and the final order total. Customers are responsible for providing complete and accurate billing and shipping information during checkout.
Some orders may require payment verification, stock confirmation, address review, or fraud-prevention checks before shipment. If additional information is needed, our support team may contact the customer using the email address or phone number provided during checkout.
Shipping and Delivery
Get Marines ships orders to Indonesia and selected international destinations, subject to product availability, destination eligibility, shipping carrier limitations, customs requirements, and local import regulations.
Shipping fees, estimated delivery times, handling times, and tracking information are explained in our Shipping Policy. Customers should review this policy before placing an order.
International customers may be responsible for import duties, customs taxes, brokerage fees, or other destination-country charges unless clearly stated otherwise during checkout or in our policies.
Returns, Refunds, and Cancellations
Eligible return requests may be submitted according to the conditions explained in our Return and Refund Policy.
Return eligibility may depend on the product condition, return window, packaging, reason for return, inspection result, and whether the item is damaged, defective, incorrect, used, installed, assembled, modified, or missing original components.
Customers should review the Return and Refund Policy before placing an order so they understand the return process, return shipping responsibility, refund timeline, and any applicable restocking fee.
Payment Methods
Available payment methods are shown at checkout before the order is completed. Payments are processed through secure third-party payment providers where available.
Get Marines does not ask customers to send full card details by email, phone, WhatsApp, or contact form. For more details, please review our Payment Methods page.
Warranty Information
Warranty coverage may vary depending on the product, brand, supplier, manufacturer policy, intended use, and customer location.
When warranty information is available, it may be shown on the product page or explained in our Warranty Information page. Customers may contact us before placing an order if they need clarification about warranty coverage for a specific product.
Who We Serve
We proudly serve customers seeking top-tier boating and marine equipment for:
– Various types of vessels and watercraft
– Long-distance navigation requirements
– Enhanced maritime safety systems
– Routine engine maintenance and repairs
– Electrical and electronic system upgrades
Whether customers are purchasing a single item or sourcing equipment for a larger setup, our goal is to provide clear communication and order support from pre-purchase questions through after-sales assistance.
Important Store Policies
We encourage customers to review our store policies before placing an order:
– Contact Us
– How to Order
– Payment Methods
– Shipping Policy
– Return and Refund Policy
– Warranty Information
– Terms and Conditions
– Privacy Policy
Business Contact Information
If you have questions about our business, products, orders, shipping, returns, warranty information, or customer support, please contact us using the information below:
Business Name: Get Marines
Website: https://getmarines.com/
Email: sales@getmarines.com
Phone / WhatsApp: +62-822-6009-2140
Business Address
Jl. Diponegoro No.211, Dauh Puri Klod, Kec. Denpasar Bar.,
Kota Denpasar, Bali 80113
Indonesia
Please contact us before visiting this address. Customer support, order assistance, return authorization, and product inquiries are primarily handled online.
Business Hours
Monday – Sunday, 08:00 – 22:00 (GMT+8 / Central Indonesia Time)
Need Help Before Ordering?
If you need help choosing a product, checking availability, understanding shipping options, confirming warranty information, or reviewing return conditions, please contact us before placing your order.
Email: sales@getmarines.com
Phone / WhatsApp: +62-822-6009-2140